Virtual health care
A new way to manage your health care
at your fingertips.
Teleconsultations free of charge in the comfort of your home
A confidential and secure service available 24/7
We are proud to support the well-being of our clients by offering them virtual health care included free of charge with select Ontario Blue Cross® health insurance plans.
Thanks to this service, our clients can benefit from immediate medical support from their computer or mobile device, without leaving home.
Virtual health care services
Service available 24/7
wherever you are in Canada.
Get prescriptions, referrals to health specialists, home delivery for prescriptions, support for lab tests or follow-up exams.
Access to doctors and mental health professionals, including psychologists and psychiatrists.
Management of chronic diseases with care plans adapted to the symptoms specific to each condition.
All patient information is secure, in accordance with the highest standards of confidentiality..
Virtual health care services are subject to general conditions. If your policy number starts with 19XXX, click here.
For all other policies, click here.
How to benefit from EQ Care virtual telemedicine services
Eligibility requirements
EQ Care virtual health care services are available free of charge to eligible Ontario Blue Cross® clients* with:
- Health insurance (extended health care, hospitalization, prescription drug insurance)
- Disability insurance (including mortgage disability insurance and monthly indemnity).
*See the list of eligible products.
- Need a health insurance plan? We will be happy to help you find the health insurance coverage that best suits your needs. Discover our plans.
- Do you have a health insurance that is not eligible for EQ Care virtual health care service? To upgrade your coverage and include this service, contact us.
I am eligible and wish to use EQ Care virtual health care service.
*If your policy number starts with 19XXX, click here.
Some virtual health care testimonials
Matthew K.-R.
Toronto
“Amazing process. Honestly makes this health insurance so worth it. Doctor is attentive, straight to the point, and I’m comfortable.”
Lisa M.
Toronto
“I had to see a doctor about my shoulder, but with the pandemic, it was hard to get an in-person appointment. I signed up for EQ Care and was able to see a doctor very quickly. She was professional and kind. She gave me a referral to see a specialist that week! I highly recommend EQ Care.”
Matthew K.-R.
Toronto
“Amazing process. Honestly makes this health insurance so worth it. Doctor is attentive, straight to the point, and I’m comfortable.”
Lisa M.
Toronto
“I had to see a doctor about my shoulder, but with the pandemic, it was hard to get an in-person appointment. I signed up for EQ Care and was able to see a doctor very quickly. She was professional and kind. She gave me a referral to see a specialist that week! I highly recommend EQ Care.”
Questions?
Check out our frequently asked questions about virtual health care service 
.