Frequently asked questions canadien residents
Provincial health insurance only covers part of the medical expenses incurred outside your province of residence. There are limitations, such as ambulance fees, repatriation costs, and prescription charges. It’s recommended to have insurance when travelling within Canada to cover these gaps.
Pre-existing conditions are those present before purchasing travel insurance. Coverage for pre-existing conditions is available if the condition has been stable for a period defined by the policy, which varies based on age. You can choose the Option: Reduced Stability Period for a shorter waiting period. For more details, visit our blog or contact one of our agents.
No, travel insurance must be purchased before you leave your province of residence and cover the entire duration of your trip.
Yes, unless you’re unable to do so. Our assistance team is available 24/7 to guide you to the best available care.
In a medical emergency, contact Blue Cross Travel Assistance right away. Failing to contact us before receiving treatment may result in your claim being denied. If you cannot reach us right away, seek care at the nearest clinic or hospital and notify us as soon as possible to open an assistance case.
Yes, you can reach us free of charge or collect while travelling by calling:
- Canada or the USA: 1-800-361-6068
- Collect from elsewhere in the world: 416-646-2585